MNC BPO(Chennai) – Hiring for Investment Banking(Global Reference/Static Data/SSI) – Lead Analyst / Team Manager

This is Sam from Progressions.

(About PROGRESSIONS:  Progressions, a TOTAL HR Solutions company with deep domain knowledge spanning recruitment consultancy, placements, contract staffing, flexi staffing, permanent staffing, corporate training, competency profiling, performance appraisal design, HR Outsourcing, etc.

We are in a very urgent need of Investment Banking experts with Global Reference Data/Standard Settlement Instruction domain expertise for our precious Client at Chennai.

Job Role & Responsibility/Designation - Lead Analyst & Team Manager

Domain/Vertical – BFSI

Skills ( Must Have)

Should have good experience in handling static and reference data

• Should possess excellent interpersonal, Communication skills and Good Team handling Skills

• Approachable People Manager with Independent/Good decision making skills

• Should be proficient in MS office tools.

• Proficient in Data analysis MI Reports, Data Gathering and Collation, Attention to detail and be

  able to spot any Data quality issue

• Have experience in managing teams

• Quick learner

• Eye for details

• Fair understanding of government regulations

• Focus on quality and controlled environment

• Willing to work in shifts

• Flexible and able to handle pressure situations

• Ability to work independently

• Ability to identify process improvements

• Ability to identify the risk areas and implement controls

• Ability the handle the team resource to meet client expectations

• Ability to understand client needs proactively

• Demonstrate high commitment & Dedication to the work.

• Ability to handle client escalations

• Ability to drive the team to deliver high efficiency consistently

• High standard of verbal & written communication skills

• Strong numerical & analytical skills

• Ability to drive the team and self positively to achieve the set targets

• Good understanding of escalation protocols

• Ability to manage the work flow & meet the SLAs

Skills( Good to have)

• Ability to multitask effectively

• Background in trade flow and Front Office /Middle office support – highly desirable

• Request could be for creation, amendment, Updation or deactivation of account(s) and

   setup and Updation of SSI [Standard Settlement Instructions]

• GB Certified

• Lean Certified

• Knowledge of Quality tools

Experience ( Minimum) - 5 Years

Experience( Maximum) . 5- 7 yearsf experience in Investment Banking

process handling static and reference data

. 3- 7 yearsof experience in Investment Banking process handling static and reference data

Job Description

Managing reference data process on a day to day basis

• Independently resolve outstanding issues and communicate/escalate problems to

Senior Management.

• Participate in industry initiatives and working groups if required

• Driving productivity and efficiency

• Analysis of reports and determine authenticity of the report, and ability to

identify significant variances

• Complete ownership of deliverable of team and handling escalations

• Attend daily calls with customer and explain the status/ progress of deliverables

• Respond to customer queries on deliverables

• Help team members to fix the issues in daily activities

• Act as first level of escalation on delivery issues

• Supervision of Lead Analysts, Senior Analyst and Analyst

• To work on the review process of the entities as per GRD requirement

• Meet the TAT and error free delivery

• Contribute to process streamlining and improvement

• Plan and prioritize all projects handled by the team.

• Ensuring Checklist, Metrics and EOD activities are completed and signed off.

• Ensuring timely updates/review of SOPs, Issue Logs

• Managing KPI and SLAs on ongoing basis

• Monitoring and ensuring closure of daily/weekly and monthly deliverables in various aspects of aged outstanding items

• Maintenance of escalation policies

• A proactive approach to problem solving, taking ownership of issues and having the

determination to follow things through

• Daily reporting about team performance and its stack ranking

• Daily Accuracy reporting

• Route cause analysis for errors and finding permanent solutions

Any Other Remarks Must be willing to work in any shift

·         We appreciate you to refer a few names of your friends or colleagues who are looking for an Opportunity by sharing their email ids and mobile numbers.

·         Salary is not a constraint for the right candidate. This is a wonderful opportunity please do not miss it.

·         Your designation and the salary regard are totally performance & presentation related, pl try to be flexible with your expectations!!

We look forward to your email confirmation at the earliest.

Thanks & Regards,

SAM WILSON

Talent Acquisition, Team

PROGRESSIONS

Mail: sam@progressions.in

Phone: 9003933519 / 9003933518